Delivery Information

How Will My Order Ship?

We will ship your order using the fastest, safest, and most reliable method possible. Therefore, we have established strong relationships with some of the best delivery companies nationwide. Every product on our site has been carefully selected to ship by a particular shipping method in order to provide you with an optimal delivery experience.

When your order ships, we will notify you via email. Included in your email will be a tracking number for your shipment. We encourage you to track your package online or on the phone with the carrier. Be sure to contact us if anything seems unusual with the progress of the shipment.

There are two basic methods of shipment available: Small Parcel and Truck Delivery:

Small Parcel - Whenever possible we will ship smaller, lighter items via UPS, FEDEX or USPS. These companies provide the fastest and most reliable method of shipping available for many items we sell.  If you prefer a specific method, please put a note in the order. We can also ship using your Shipping Account. Customers with such accounts who wish to use them should indicate so in a note with the carrier and account number when placing the order.

We do not require an adult signature for deliveries, but please note that the decision to leave your package without a signature is at the discretion of the delivery person. If you want an item left at your doorstep, the best thing to do is leave a note on your door asking the driver to leave your package with "No Signature Required." Be sure to include your name and tracking number on the note.

Truck Delivery - Many items on our website are too large and/or heavy to ship via UPS/FedEx, so they are shipped via Truck Delivery. Truck Delivery is different than standard UPS, FedEx, or US Mail.

We give insurance for all our goods and packaging.